OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
92 ratings and 53 comments received in the last 90 days.
03 July 2025
Alex kept me updated throughout the process and was very helpful
01 July 2025
staff went out of their way during the build process to accommodate my needs and speedily resolve any issue's
14 June 2025
When Alex was in work he responded promptly
09 June 2025
Again, everything I said above
04 June 2025
Had called in at another dealership where they were a bit negative and didn't seem to try and find a car for me. Alex and matt at lookers were great
03 June 2025
Again due to the team
03 June 2025
There was a delay but this was sorted promptly.
28 May 2025
It was organised, quick, buyer focused and had a positive welcoming environment
25 May 2025
Lucy was very efficient
08 July 2025
Louise looked after me, keeping me updated on the progress of the work done, she ensured my car was ready for the alloted time & adivised & quoted for the advisory work required on my vehicle.
07 July 2025
Excellent friendly service, great communication, couldn't be more helpful.
07 July 2025
As above
05 July 2025
A courtesy car when my car was waiting for tyres would have been great
01 July 2025
Very happy with service
30 June 2025
The service experience was great from start to finish
30 June 2025
Professional and friendly service always.
17 June 2025
Service experience good
16 June 2025
Louise was great
10 June 2025
Very accommodating
08 July 2025
Knowledgeable and helpul