OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
122 ratings and 72 comments received in the last 90 days.
04 June 2025
Had called in at another dealership where they were a bit negative and didn't seem to try and find a car for me. Alex and matt at lookers were great
03 June 2025
Again due to the team
03 June 2025
There was a delay but this was sorted promptly.
28 May 2025
It was organised, quick, buyer focused and had a positive welcoming environment
25 May 2025
Lucy was very efficient
14 May 2025
Lucy kept me updated regularly.
06 May 2025
Very easy experience.
06 May 2025
The whole buying experience was enjoyable, thanks to Matt. In fact the whole team were very friendly. Highly recommend
03 May 2025
The sales executive I deal with ,James Berry, has exemplary knowledge of the Mini brand and all that it offers. He is very supportive in helping me choose the car that best suits my needs. The handover process is always extremely smooth.
10 June 2025
Very accommodating
02 June 2025
Very satisfied
02 June 2025
Excellent communication
01 June 2025
Staff really nice, easy to book and no extra costs which was great
01 June 2025
Really looked after
30 May 2025
Relaxed - non pushy and time given to talk and ask questions.
29 May 2025
Nothing bad to report.
19 May 2025
Car wash was poor and alloys smeared with brake dust
18 May 2025
Because I was completely satisfied!
17 May 2025
Because you expect the highest of standards. They couldn't even give me the correct named invoice.
09 June 2025
Again, everything I said above