OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
92 ratings and 71 comments received in the last 90 days.
02 April 2026
Patty was attentive and very professional and helped us make our decision. She was very warm and friendly.
02 April 2026
Really helpful without ever seeming pushy, great communication throughout the whole process
02 April 2026
Patrycja Fabczak was fabulous from start to finish. I've worked in car sales for multi franchises and she's the best. Honest, professional, friendly and I trusted her 100%. Give her a pay rise!
02 April 2026
Lookers Crewe, especially Patty, were very helpful, quick at responding and keeping me up to date.
26 March 2026
ALEX WAS BRILLIANT
24 March 2026
He explained everything I needed to know and was very polite
24 March 2026
Great service, great car.
24 March 2026
All of my questions were answered and my mini was delivered earlier that the expected date.
16 March 2026
It was quite busy on the day so when we returned the person we had been speaking to was with another customer.
07 April 2026
Brilliant Service from Sam as always!
07 April 2026
The service reception were excellent and polite
06 April 2026
Bookings were quick, the service reception staff were knowledgable and professional, we had to change our second appointment and it was handled really well
04 April 2026
Very competent service and staff very friendly and competent too.
04 April 2026
Went the extra mile and were very helpful.
29 March 2026
Fast and efficient service. Good customer service
26 March 2026
Excellent staff and communication. Given a lift home when needed which was excellent
25 March 2026
after a terrible experience at Haliwell Jones for the 2 year service we turned to Lookers Crewe. Charlotte answered initial call was helpful, polite and very accommodating booking our car in next day. George & Mike the technician went over and above.
23 March 2026
Easy and informative visit.Rachel was very pleasant and helpful.
16 March 2026
Looked after very well
FIND Lookers Crewe.
Address
- Gateway, Crewe, Cheshire, CW1 6YY
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 15:00
Phone
- 01270 214 800
Crewe as well as surrounding areas including Winsford, Congleton, Nantwich and Northwich
Address
- Gateway, Crewe, Cheshire, CW1 6YY
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01270 214 800
Crewe as well as surrounding areas including Winsford, Congleton, Nantwich and Northwich
12 April 2026
It wasn't stressful