OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
115 ratings and 82 comments received in the last 90 days.
13 April 2025
Nothing was too much trouble for James.
06 April 2025
Lovely garage and staff
03 April 2025
Kept informed of progress. Given good information on collection
03 April 2025
Always kept informed by Alex, I was given the opportunity to test drive another member of staff's car to be sure I liked it before placing a deposit. I was made aware when the car arrived, and given a time to collect on the same day
01 April 2025
The staff were really helpful, delivery of my car was very quick, thank you Patti
30 March 2025
Alex was without doubt the best sales person I have ever dealt with. Hugely knowledgeable, attentive with nothing too much trouble. Outstanding experience!
29 March 2025
More than completely satisfied ! I would recommend them to anyone planning to purchase a car.
29 March 2025
Everything was very straightforward. Lucy and Aaron were both helpful and well informed.
27 March 2025
The car was delivered ahead of the expected date and I was kept up to date throughout despite some last minute delays caused by the new system
14 April 2025
All staff are very friendly and professional. I've dropped a star because of your prices
14 April 2025
Really good service. Kept up to date on an issue the car went in for. Friendly and pleasant staff.
13 April 2025
Every one was polite and took note of my concerns however I still am concerned that I do not understand the safety features giving me concern or they are not operative.still no visual audible or physical warnings of collision avoidance lane deviation
13 April 2025
Great
13 April 2025
I was very satisfied with the service, the only thing that I would have been more happier about is if there had been a little discount for me as I'm a pensioner of 74yrs and also I've been a customer since 2011 David
13 April 2025
Friendly and informative staff (Louise)
12 April 2025
We waited while our mini was being attended to and were treated with total respect the whole time. Thank you, all, again
09 April 2025
Louise really rescued a bad situation created by the contact centre I had arranged my service through. They had made the booking without a loan car even though they told me they had.
09 April 2025
All great except for my car delivery being late into the showroom
09 April 2025
Good communication
19 April 2025
Done before time frame